This privacy policy explains how GiftChamingdoll (“this website”, “us” or “our”) collects, uses and discloses your personal information when you visit, use our services or purchase goods from GiftChamingdoll. com (“this website”), or otherwise communicate with us about website business (collectively referred to as “services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as a service user, whether you are a customer, website visitor, or other individual whose information is collected in accordance with this Privacy Policy.
Please read this privacy policy carefully.
How do we collect and use your personal information
In order to provide services, we have collected and collected personal information about you from various sources in the past 12 months, as shown below. The information we collect and use depends on the way you interact with us.
In addition to the specific purposes listed below, we may also use the information collected about you to communicate with you, provide or improve services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend this service, our rights, and the rights of our users or others.
What personal information do we collect
What personal information we may obtain about you depends on how you interact with our website and use our services. We use the term ‘personal information’ to refer to information that identifies you, is relevant to you, describes you, or may be associated with you. The next section explains the categories and specific types of personal information we collect.
The information we collected directly from you
The information you submit directly to us through our services may include:
Contact details include your name, address, phone number, and email.
The order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information includes your username, password, security issues, and other information used for account security purposes.
Shopping information includes the content you view, add to your shopping cart, and store in your account, such as loyalty points, reviews, recommendations, gift cards, or purchased items.
Stored loyalty points/product reviews/recommendations/gift cards
Customer support information includes the information you choose to include in your communication with us, such as when sending messages through this service.
Some features of this service may require you to provide us with certain personal information directly. You can choose not to provide this information, but doing so may result in you being unable to use or access these features.
The information we collect about your usage
We may also automatically collect certain information about your interaction with this service (“Usage Data”). For this purpose, we may use cookies, pixels, and similar technologies (“cookies”). The usage data may include information about how you access and use our website and your account, including device information, browser information, information about your internet connection, your IP address, and other information about your interaction with this service.
Information we obtain from third parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
Companies that support our website and services, such as Shopify.
Our payment processors collect payment information (such as bank account, credit or debit card information, billing address) to process your payment, in order to ship your order and provide you with the goods or services you request to fulfill our contract with you.
When you visit our website, open or click on emails we send to you, or interact with our services or advertisements, we or third parties we cooperate with may use online tracking technologies (such as pixels, network metrics, software developer toolkits, third-party databases, and cookies) to automatically collect certain information.
Any information we obtain from third parties will be processed in accordance with this privacy policy. Please also refer to the next section on third-party websites and links.
How we use your personal information
Provide goods and services. We use your personal information to provide you with this service in order to fulfill our contract with you, including processing your payments, shipping your orders, sending you notifications related to your account, purchases, returns, or other transactions, establishing, maintaining, and otherwise managing your account, arranging shipping, facilitating any returns, exchanges, and other features and functions related to your account. We may also have Shopify pair your account with other Shopify services that you may choose to use to enhance your shopping experience. In this case, Shopify will process your information in accordance with its privacy policy and consumer privacy policy.
Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages through email, text messages, or postal mail, as well as displaying advertisements for goods or services to you. This may include using your personal information to further customize services and advertisements on our website and other websites. If you are a resident of the European Economic Area, the legal basis for these data processing activities is our legitimate right to sell goods, in accordance with Article 6 (1) (f) of the General Data Protection Regulation (GDPR).
Security and fraud prevention. We use your personal information to detect, investigate, or take action against possible fraud, illegal or malicious activities. If you choose to use this service and register an account, you are responsible for ensuring the security of your account credentials. We strongly recommend that you do not share your username, password, or other access details with others. If you believe that your account has been hacked, please contact us immediately. If you are a resident of the European Economic Area, the legal basis for these data processing activities is our legitimate right to maintain website security for you and other customers, in accordance with Article 6 (1) (f) of the General Data Protection Regulation (GDPR).
Communicate with you and improve service. We use your personal information to provide customer support and improve our services. This is in line with our legitimate interests to respond to you, provide you with effective services, and maintain our business relationship with you, in accordance with Article 6 (1) (f) of the General Data Protection Regulation (GDPR).
Cookie
Like many websites, we use cookies on our website. For specific information about the use of cookies to support our store through Shopify, please refer to https://www.shopify.com/legal/cookies We use cookies to support and improve our website and services (including remembering your actions and preferences), perform analysis, and gain a better understanding of user interactions with our services (in line with our legitimate interests in managing, improving, and optimizing our services). We may also allow third parties and service providers to use cookies on our website in order to further customize the services, products, and advertisements on our website and other websites.
Most browsers automatically accept cookies by default, but you can choose to set your browser to remove or reject cookies through browser controls. Please note that removing or blocking cookies may have a negative impact on your user experience and may result in certain services (including specific and general features) not functioning properly or being unusable. In addition, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
How do we disclose personal information
In some cases, we may disclose your personal information to third parties for contractual purposes, legitimate purposes, and other reasons subject to this privacy policy. This type of situation may include:
Collaborate with vendors or other third parties who provide services on our behalf (such as IT management, payment processing, data analysis, customer support, cloud storage, shipping operations, and shipping services).
Provide services and advertise with business and marketing partners. Our business and marketing partners will use your information in accordance with their own privacy statements.
When you instruct, request, or otherwise agree for us to disclose certain information to third parties, such as shipping goods to you with your consent, or integrating through your use of social media tools or login.
Collaborate with our alliance partners or other organizations within our company group to comply with our legitimate interests in successfully operating our business.
In connection with business transactions such as mergers or bankruptcies, comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), enforce any applicable terms of service, and protect or defend this service, our rights, and the rights of our users or others.
Children’s Information
This service is not suitable for children to use, and we will not intentionally collect any personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you can use the contact details listed below to contact us and request their removal.
As of the effective date of this privacy policy, we do not have actual knowledge of our “sharing” or “selling” (as defined in applicable laws) of personal information of individuals under the age of 16.
Your information security and retention
Please note that no security measure is perfect or indestructible, and we cannot guarantee ‘100% safety’. Furthermore, any information you transmit to us may not be secure during the transmission process. We suggest that you do not use unsafe channels to convey sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, such as whether we need this information to maintain your account, provide this service, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your rights
Depending on your place of residence, you may have some or all of the rights listed below related to your personal information. However, these rights are not absolute and may only apply in specific circumstances, and in some cases, we may refuse your request as permitted by law.
Access/Information Rights: You may have the right to request access to the personal information we hold about you, including details of how we use and share information.
Delete right: You may have the right to request us to delete the personal information we maintain about you.
Correction right: You may have the right to request us to correct any incorrect personal information we maintain about you.
Right to Carry: In certain circumstances and specific exceptions, you may have the right to receive a copy of your personal information that we hold and request that we transfer it to a third party.
The right to opt out of selling, sharing, or targeted advertising: You may have the right to instruct us not to “sell” or “share” your personal information, or choose not to process your personal information for the purpose of “targeted advertising” as defined in applicable privacy laws. Please note that if you visit our website while selecting to opt out of preference signals by enabling “Global Privacy Control”, we will automatically consider this as a request to opt out of “selling” or “sharing” the information you use to access our website’s devices and browsers, depending on your location.
Processing restrictions: You may have the right to request us to stop or restrict our processing of personal information.
Withdrawal of consent: If we need your consent to process your personal information, you may have the right to withdraw that consent.
Appeal: If we refuse to process your request, you may have the right to appeal our decision. You can directly reply to our refusal to file an appeal.
Manage communication preferences: We may send you promotional emails, and you can choose not to receive these emails at any time by using the unsubscribe option displayed in the email. If you choose to opt out, we may still send you non promotional emails that may be related to your account or the orders you have placed.
You can contact us according to the instructions on our website or using the contact details provided below to exercise any of these rights.
We will not discriminate against you for exercising any of these rights. Before providing a specific response to the request, we may need to collect your information to verify your identity, such as your email address or account information. According to applicable laws, you may designate an authorized agent to make requests on your behalf and exercise your rights. Before accepting such requests from agents, we will require them to provide proof of your authorization to act on their behalf, and may require you to verify your identity directly with us. We will promptly respond to your request in accordance with applicable laws.
